Last updated: 22 November 2025
INTRODUCTION
This privacy policy explains how Dentist In Harare (“we”, “us”, “our”) collects, uses and protects information when you interact with our Facebook Page and with our automated Facebook comment and messaging bot (“the Bot”). The Bot is operated privately by Michael Mupotaringa to help us respond faster to comments and enquiries on our Facebook Page.
INFORMATION WE COLLECT
When you comment on our Facebook Page or send us a message, Facebook automatically shares certain details with us through the Meta Graph API. This information may include:
• Your public Facebook profile name
• Your Facebook page scoped ID
• The content of your comment or message
• The date and time of your interaction
• The post or content you interacted with
We do not collect sensitive personal information such as medical records, political views, religious beliefs or financial details through the Bot. Please avoid sharing such information in comments or messages.
HOW WE USE YOUR INFORMATION
We use this information to:
• Automatically reply to your comments on our Page
• Send you a follow up private message related to your enquiry
• Improve our communication and customer support
• Understand which posts or services people are interacting with
We do not sell your data or share it with unaffiliated third parties.
LEGAL BASIS
Our processing of your interactions is based on our legitimate interest in:
• Responding to people who contact our Page
• Providing information about our services
• Managing our Facebook community
DATA STORAGE AND SECURITY
• The Bot operates on our private WordPress website hosted at [your domain].
• Facebook data received through the API may be temporarily logged in our server logs for debugging or security.
• We use HTTPS encryption and restricted admin access to protect our systems.
DATA RETENTION
We do not maintain a separate long-term database of your messages or comments. Any data stored is limited to:
• Standard WordPress server logs
• Facebook’s own storage on their platform
Facebook may maintain your data according to their own policies.
YOUR RIGHTS
You may:
• Delete your comments from our Page at any time
• Message us directly to request no further automated replies
• Adjust your Facebook privacy settings to control what you share
THIRD PARTY SERVICES
Our Bot uses:
• Meta’s Graph API
• The Messenger Platform
Your use of Facebook is governed separately by Meta’s own terms, policies and community standards.
CHILDREN
Our Bot is not directed at children. Parents or guardians who believe a child has interacted with the Bot may contact us for review.
CONTACT US
Dentist In Harare
WhatsApp: +263774448619
Website: https://dentistinharare.com
Email: mcpotar600@gmail.com